Syol Stories - Property realignment

Cancellation Policy

Booking your reading: All Soul Realignment® readings require a minimum of 5 days’ notice. This time allows your practitioner to enter the Akashic Records and carefully access your soul’s unique blueprint. From this, your Syol Story is crafted — a personalised reading that reflects your soul’s truth and patterns, lovingly presented for your remembering. Following your session, the remote healing is initiated and completed on your behalf, with a notification provided once the process is complete. Cancellation and refunds – Syol Stories At Syol Stories, each session is crafted with care and intention. In order to honour your time, my time, and the energetic preparation involved, the following policy applies to all bookings: Rescheduling Clients may reschedule their appointment up to two times with a minimum of 24 hours’ notice. To request a reschedule, please email or message as soon as possible. After two reschedules, the booking will be forfeited, and a new appointment will require a new booking. Cancellations & No-Shows Refunds are not available for cancellations or missed appointments. If you do not attend your session and have not given prior notice, the session will be marked as a no-show and will not be rescheduled or refunded. In extreme or compassionate circumstances (e.g., medical emergency, sudden crisis), please reach out directly. These cases will be considered individually and with care. Respecting Energy & Time Each session involves not just time, but energetic preparation, intention, and support. This policy is in place to honour the sacred space created for your healing journey. Privacy Policy – Syol Stories At Syol Stories, your privacy is a priority. This policy explains how we handle your personal information, in alignment with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 1. Collection We collect only relevant information (e.g., contact details, health history, session notes) for your care and healing process. 2. Use Your information is used solely to provide services, maintain records, and manage bookings. It is not shared without your consent unless required by law. 3. Storage Data is securely stored either digitally (password-protected) or in locked cabinets. Only authorised personnel can access it. 4. Access You may access or update your personal information anytime by contacting us directly. 5. Retention Your records are kept for 7 years (or as legally required), after which they are securely disposed

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